Extraction & structural drying
Burst pipes, water heaters, slab leaks, AC overflow, appliance failures.
- Truck-mounted extraction
- Commercial dehumidifiers and air movers
- Thermal imaging and daily moisture logs
Water · Mold · Fire · Storm
Locally owned restoration for San Antonio and the Hill Country. We answer around the clock, stop the damage, dry it to standard, and deal with your insurance company so you don't have to.
Typical burst-pipe call
What we do
Burst pipes, water heaters, slab leaks, AC overflow, appliance failures.
Containment, removal and cleanup carried out under a TDLR-licensed mold remediation contractor.
From a kitchen fire to a full loss, including the water left behind by firefighting.
Flash floods, roof leaks after hail, and wind damage across South Central Texas.
Know what you're dealing with
The industry standard for water damage (IICRC S500) sorts water by how contaminated it is. The category decides what can be saved and how the job is done.
| Category | Typical sources | What it means for you |
|---|---|---|
| 1 · Clean | Supply line, burst pipe, ice maker, overflowing sink with no contaminants | Carpet and pad can often be dried in place if we get there fast. |
| 2 · Gray | Washing machine or dishwasher discharge, toilet overflow with urine only | Some materials need removing; everything gets cleaned and sanitized. |
| 3 · Black | Sewage backup, rising flood water, water that has sat for days | Porous materials come out. Keep kids and pets away until it's cleaned. |
How it works
A real person answers, tells you what to do right now, and dispatches a crew.
We find the source, map the wet areas with meters and thermal imaging, and photograph everything.
Standing water comes out and wet materials that can't be saved are removed.
Dehumidifiers and air movers run while we take readings every day until the structure is dry.
Drywall, flooring, cabinets and paint, put back the way it was.
Insurance
Most sudden water, fire and storm damage is a homeowner's insurance claim. We do the paperwork your adjuster needs and bill your insurer directly, so you only owe your deductible on covered work.
Service area
Based in San Antonio, covering Bexar County and the neighboring Hill Country and I-35 corridor communities.
Get help
Mold starts growing on wet materials within 24 to 48 hours. Tell us what happened and we'll call you back, or call now: (210) 343-1619.
Questions
Sudden, accidental water such as a burst pipe or a failed water heater is usually covered. Slow leaks that went on for months usually aren't, and rising flood water needs a separate flood policy. Your policy decides; we document the damage so your adjuster can make the call quickly.
Yes. Your insurer may suggest a vendor, but you decide who works in your home.
Shut off the water at the main if you can do it safely. Turn off power to wet rooms at the breaker. Move valuables and electronics off wet floors. Take photos. Don't use a household vacuum on standing water.
Texas requires a licensed mold assessor to inspect and write a protocol before remediation of 25 square feet or more of visible mold, and that assessor must be independent of the company doing the cleanup. We coordinate the assessor, do the remediation under a TDLR-licensed contractor, and provide the Certificate of Mold Damage Remediation when the job passes clearance.
Most water jobs dry in three to five days. We take readings every day and keep the equipment running until the materials reach dry standard, not until a date on a calendar.